Stay connected

In today’s world, communicating long distance is perhaps just as important as communicating face-to-face. Whether it’s taking a phone call, video chatting or watching TV, connecting to today’s digital world is an important part of living and enjoying life.

The connectivity solutions from Oticon Medical - a series of devices -  let you wirelessly stream sound to your Neuro 2 sound processor. The result gives you access to a wide range of audio.

 

Connect with the world

Hear the world with a wireless connection transmitted to your Neuro 2 sound processor.

One device to connect them all

Through the Oticon Medical Streamer XM, you can access a wide range of electronic devices and wirelessly transmit sound to your Neuro 2.

 


 

How does it work? Close

2.4 GHz Bluetooth technology

The Streamer is worn around your neck and has three buttons for the most important functions: Phone, TV and ConnectLine Microphone. Using 2.4 GHz Bluetooth technology, it is compatible with virtually all Bluetooth devices – including iPhone®, iPad®, iPod touch® and Android™ smartphones and tablets.

The Streamer also acts as a remote control for your Neuro 2 sound processor giving you an alternative way to change programmes, adjust the volume or mute the sound around you.

How to pair Streamer and your mobile phone

How to pair with ConnectLine Microphone

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CONNECTLINE APP

Smart control from your smartphone

Use the ConnectLine App to control the sound streamed to your Neuro 2 sound processor. With just a few swipes and taps, this app lets you adjust the volume, change programmes on your sound processor, switch between sound sources like TV and music, and mute the sounds around you.

The ConnectLine App is available for iPhone®, iPad®, iPod touch® and Android™ smartphones and tablets, and can be downloaded for free on the App Store® or Google Play™.

Download the Otion On App in the App Store        Download the Otion On App in Google Play

Apple, the Apple logo, iPhone, iPad and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google LLC.

How does it work? Close

How does it work

The ConnectLine App is available for iPhone®, iPad®, iPod touch® and Android™ smartphones.

The guides to the ConnectLine App addresses:

⬩ How to pair

⬩ Streamer as default headset

⬩ Installing the ConnectLine App

⬩ App overview

⬩ App functions and features

⬩ Settings

⬩ Troubleshooting

Read the detailed guide to the ConnectLine App for Android™ devices
Read the detailed guide to the ConnectLine App for iPhone, iPad and iPod touch

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ON THE PHONE

Stream calls wirelessly

The Neuro 2 connectivity technology provides the most connectivity options in one system and you can wirelessly stream sound from your mobile phone or landline phone to your Neuro 2 sound processor and have a phone conversation without picking up the phone.

Stream calls wirelessly ▶

How does it work? Close

How to connect my cochlear implant solution to my mobile phone

Just make or take the call with your mobile phone or the Oticon Medical Streamer XM and the sound will be automatically transferred to your Neuro 2 – just like with a wireless headset. You don’t even need to hold your phone close to your mouth. Your Streamer will pick up your speech automatically. You can also hold video calls with family or friends, and have the sound sent straight to your sound processor.

How to connect my cochlear implant solution to my landline phone

Using a landline? You still don’t have to get up to answer the phone. The Phone Adapter 2.0 works with your stationary phone and it connects wirelessly to the Streamer within a range of 30 metres – allowing a call from a traditional landline phone, basically anywhere in the house, to be transmitted directly to your sound processor. The call can be answered directly on the Streamer or the ConnectLine App.

How to answer/end incoming calls using Streamer, Phone Adapter and landline phone

How to make outgoing calls using Streamer and mobile phone

How to answer phone calls using Streamer

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Phone Adapter 2.0

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IN THE CAR

Make every drive count

Whether you are taking a hands-free call in the car or just talking to the person next to you, wireless streaming helps you stay in the conversation without having to face one another.

With the ConnectLine Microphone placed on your companion you can focus on the journey.

How does it work? Close

How to make wireless, hands-free phone calls with my cochlear implant solution

For hands-free phone calls use your Oticon Medical Streamer XM to wirelessly transmit sound to your sound processor. 

If you want to have a conversation with someone in the car, ask them to clip on the ConnectLine Microphone. This will transmit the sound of their voice wirelessly to your Neuro 2 and you don’t have to face each other.

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ConnectLine Microphone

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GOING OUT

Be part of the crowd 

Feel the energy of a crowd without the overwhelming background noise. With connectivity technology you can stream the sounds you want to hear straight to your sound processor and mute the unwanted sounds around you.

How does it work? Close

How to connect my cochlear implant solution to a loop system

If you are in a cinema, church or other venue with a loop system, you can access it through your Streamer’s built-in telecoil with a simple push of a button on the Streamer or ConnectLine App.

How to connect my cochlear implant solution to ConnectLine Microphone

Use the ConnectLine Microphone to have a conversation with someone in a noisy environment. If you want to have a conversation with someone, ask them to clip on the ConnectLine Microphone and the sound of their voice will stream straight to your Neuro 2 sound processor.

How to change to telecoil programme using a Streamer
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ENJOY TV & MUSIC

Enjoy your entertainment, your way

Take a break. Hear your favourite TV series, listen to podcasts and enjoy all your playlists.

How does it work? Close

How to connect my cochlear implant solution to my TV

With support from the TV Adapter 2.0 and your Oticon Medical Streamer XM, you can hear your favourite shows directly in your sound processor. You can also use your Streamer or ConnectLine App as a personal volume control.

The TV Adaptor 2.0 transmits real-time audio from a TV to the Streamer from up to 30 metres away. This allows you, for example, to follow a TV show while preparing a coffee in the kitchen. You can set the volume to the preferred level on the Streamer and even mute Neuro 2 microphones for a listening experience free from distraction of surrounding noise.

To hear music, podcasts or audiobooks, wirelessly connect your Streamer to your phone, tablet, or computer and stream the sound directly to your sound processor.

How to watch TV using a Streamer and TV Adapter 2.0

How to pair a Streamer and TV Adapter 2.0

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TV Adaptor 2.0

 
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AT WORK

Stay productive

Stream sound to your Neuro 2 sound processor and focus on only the office sounds you need to hear – like a phone call, conference call via Skype or video chat.

If you’re at a meeting, you can also ask the person speaking to talk into your ConnectLine Microphone, so you can focus on the message, not the background noise.

Stream sounds wirelessly ▶

How does it work? Close

How to connect my cochlear implant solution to ConnectLine Microphone

Connect to your PC – wirelessly or via cable as you prefer and take skype meeting where the sound is transmitted to your sound processor.

You are able to connect two mobile phones to one streamer. 

How to turn off ConnectLine Microphone

How to wear the ConnectLine Microphone

How to use Streamer and Skype on PC - Wireless 

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ConnectLine Microphone

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AT SCHOOL

Listen in class

Use the FM system or the ConnectLine Microphone to transmit a teacher’s voice into your or your child’s Neuro 2.

How does it work? Close

How to connect my cochlear implant solution to a FM receiver

The Streamer allows a Roger™* or FM receiver to be attached. This transform the sound processor into a wireless headset that receives a signal from the wireless microphone worn by the teacher.

How to attach/detach an FM shoe to the Streamer

How to start/stop listening to an FM signal using Streamer 


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Oticon Medical Streamer XM


* Roger™ made by Phonak Close

BIMODAL USE

My options as a bimodal user

With Neuro 2 on one ear and Oticon Dynamo or Oticon Sensei SP hearing aid on the other, you can stream sound wirelessly to both ears at the same time.

 
How does it work? Close

How does it work

Use the Oticon Medical Streamer XM and the ConnectLine App to adjust the volume from your electronic devices and wirelessly send the sound to both your Oticon hearing aid and your Neuro 2 sound processor. Any adjustments you make to volume or program changes then are made to both your Neuro 2 and hearing aid.
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Discover the difference


If you have any questions about cochlear implants, your options or how to find your nearest clinic, contact us below.

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