Control your Oticon Medical Streamer to send different audio sources into your sound processors with the ConnectLine App.

Streamer and ConnectLine App for iPhone, iPad, iPod touch and Android devices

If you use the Oticon Medical Streamer to send different audio sources into your Ponto 3 sound processor, you can control this with the ConnectLine App.

Download on the App Store


Download on Google Play™


Intuitive and discreet control

Different audio sources including phone calls, music, video chats, TV and live performances can be streamed into your sound processor via the Oticon Medical Streamer. Now all this can be controlled with the ConnectLine App for iPhone®, iPad®, iPod touch® and Android™ smartphones and tablets.

Simple to use, the ConnectLine App lets you adjust the volume, change programs on your sound processor and switch between sound sources discreetly and easily.
When you want to switch between input sources, e.g. television, music player or phone, you can use the ConnectLine App to swipe between devices until you find the right one. You can also customise settings from your smartphone or tablet.
The ConnectLine App can be downloaded free of charge on the App Store and on Google Play™. 


Getting started

What do I need to do?

If you have the Oticon Medical Streamer, you can start using the ConnectLine App straight away with iPhone®, iPad®, iPod® touch and Android™ smartphones and tablets. Oticon Medical Streamers have a serial number with the last two letters “A3” marked on the bottom and “Oticon Medical” written on the back cover. 

If you have the previous version (Ponto Streamer), it can still be used with Android smartphones and tablets using the ConnectLine App. However, you will need to upgrade it with new firmware. The Ponto Streamer doesn’t have a serial number on the bottom, but it has “Oticon Medical” written on the back cover. If you have this version, please contact your local Oticon Medical office for information on this upgrade. 

The Oticon Medical Streamer and the Ponto Streamer work with Ponto Plus and Ponto 3 sound processors. 


A guide for the ConnectLine App

The guide to the ConnectLine App addresses:

  • How to pair
  • Streamer as default headset
  • Installing the ConnectLine App
  • App overview
  • App functions and features
  • Settings
  • Troubleshooting

The ConnectLine App for iPhone, iPad, iPod touch and Android smartphones and tablets runs on:

The ConnectLine App runs on iPhone® 6 Plus, iPhone® 6, iPhone® 5s, iPhone® 5c,
iPhone® 5, iPhone® 4s, iPhone® 4, iPad Air®, iPad mini® with Retina display, iPad mini®,
iPad® (3rd and 4th generation), iPad 2®, iPod touch® (5th generation) and Android™
smartphones and tablets. When installing the ConnectLine App on iPad®, search for iPhone apps in the App Store.

You need to update your Apple device to iOS 7 or iOS 8 in order to install the ConnectLine App.

The ConnectLine App for Android smartphones and tablets works with Android 4.x. (Ice Cream Sandwich) or later.

Apple, the Apple logo, iPhone, iPad and iPod touch are trademarks of Apple Inc, registered in the US and other countries. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google Inc.

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