Oticon Medical is always ready to help you if you need assistance with your cochlear implant. Contact us
These videos give you some practical tips on caring for your sound processor.
View the videos
In this guide, you can read about the typical issues that you may experience with your sound processor and how you should handle them. Download the troubleshooting guide
If you experience any problems with your sound processor or its accessories that can’t be resolved using the troubleshooting guide, you can send your processor or its accessories in for repair. Find out more about the repair process
Covid-19 and cleaning your Neuro 2 sound processor
Information for all Neuro 2 users and care givers
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There are a number of associations that support people with cochlear implants. Please contact your local Oticon Medical office or distributor for info on cochlear implant user associations in your local area.
Contact Oticon Medical