Support

  • We’re here to help

    Oticon Medical is always ready to help you if you need assistance with your bone anchored hearing systems.


    Contact Us

     
  • Battery Information

    The Ponto 4 takes a 312 battery

     

    The Ponto 3 takes a 13 battery. Ponto 3 Power a 675 and Ponto 3 Superpower a 675P (these are sometimes known as an implant battery)

     

    The Ponto Plus takes a 13 battery. The Ponto Plus power a 675.

  • Instructional videos

    These videos give you some practical tips on caring for your sound processor.


    View Ponto 4 videos

  • Read the Instructions for use
  • Covid-19 and cleaning your Ponto sound processor

    Information for all Ponto users and care givers

     

    Read more

  • Care guide
  • Frequently asked questions

    Get answers to you questions.

     

    Read our Frequently asked questions

  • Find out about user support associations

    There are a number of associations that support people with bone anchored hearing systems.


    Get in touch