Implant solutions for children and adults

Register your device and order accessories.

 

Please register your Ponto™ System or Sentio™ System Warranty

Use the convenient form below.

By registering your bone anchored hearing system, you will create an account with us that stores your contact and warranty information. This is vital to making sure you receive important, relevant news and updates about our products and services, and for keeping track of when your warranty expires.

Once you have registered, we can provide you with personalized support from our Customer Service team, improve our ability to process your repair or replacement requests, and process your orders for accessories.

NOTE: The serial number for your hearing processor is stamped on or near the battery door. Please do NOT include the "2#." at the front of the number; only 
the digits that follow the period or space.

 

 

Registration Form

Sentio wearers: Please include your Sentio Ti Implant serial number in the field indicated if your hearing care professional provided it. Otherwise, leave blank.

Order Accessories

If you would like to order accessories for your Ponto or Sentio System, such as ConnectClip, softbands, or safety lines, you can use our new order form to review available items, color and size options, and prices. Simply click the link, download and fill in the form, then use the email for orders provided below to send it to Customer Service for processing. Alternately, you can call Customer Service for assistance placing an order during normal business hours.

View/Download Order Form

Registration Assistance

If you have any difficulty registering your Ponto or Sentio System, or want more information before placing an order, please contact Customer Service for further assistance.

Phone:                     888.277.8014 (Mon-Fri 8am-7pm ET. NOTE: Holidays might affect these hours) 

Email (Inquiries):  info@oticonmedicalusa.com

Email (Orders):      orders@oticonmedicalusa.com

  • Ponto SoftBand

    Softbands

  • Skins and stickers

  • Sound processor accessories

  • Wireless accessories