Support on how to get the best out of your Ponto

Repair and Replacement Service

Read here how to get a quick repair service.

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Patient Support

Do you need clinical support today?

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Training and Rehabilitation

Simple ways to practice and develop speech, language and literacy skills every day.

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Tips and tricks

Are you going on holiday? Do you need a face mask, a haircut or want to knit a Ponto hat? Get tips for your everyday life with a Ponto.

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FAQs

Read the most asked questions and answers before and after surgery.

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Apps

Read about the Ponto Care app, the Oticon ON app or the Oticon ConnectLine app.

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Wireless connectivity

Your Ponto can be wirelessly connected to different devices. Discover the different wireless connectivity solutions for Ponto and how to connect to the different devices.

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Instructions for use

Watch how to videos, find your MRI safety card, read cleaning guidance or general product information on how to take care of your Ponto.

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My child has a Ponto

Find a parent’s guide to communicate with your deaf child, activities to do with your child or just different good advice.

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We are ready to help

We are ready to answer your call or to help you online every day.

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Insurance Support

Once you have decided on a bone anchored solution, you must verify that your benefits will cover it. While this may seem daunting, the Oticon Medical Insurance Support Team is here to make the process simple for you and your hospital or clinic.

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Register your warranty

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Upgrade your device

Whether you are already an Oticon Medical patient or wearing a different manufacturer’s bone anchored device, you may be eligible for an upgrade.

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User support associations

There are a number of associations that support people with bone anchored hearing systems.

Get in touch