Welcome to Oticon Medical Friends

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Sign up to Oticon Medical Friends and explore benefits like our Online Store and social community.

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Oticon Medical Friends was created to help you get the most out of your hearing journey with your Oticon Medical device.

As a member of Oticon Medical Friends, you will have access to a personalized online account and to the Oticon Medical Community, be able to easily find accessories made for your sound processor in the Online Store, and learn tips & tricks about living with your hearing device. 

Once you have signed up for Oticon Medical Friends, we can provide you with personalized support from our Customer Service team, and of course your Oticon Medical Friends membership is completely free of charge. We welcome you to Oticon Medical Friends.

  • Join our community
    Connect with fellow Oticon Medical users and caregivers, and share experiences in the Oticon Medical Friends Community

  • Check the warranty status
    Check the warranty status and information about your devices in your personalized Oticon Medical Friends account

  • Learn more in our Library
    Learn more about living with your hearing device, receive troubleshooting help, share tips and tricks and so much more!

  • Buy accessories in our Store
    Shop for Oticon Medical accessories and use the guides provided to find those made especially for your hearing device. Enjoy a secure payment process and fast delivery

  • Ponto SoftBand


  • Skins and stickers

  • Sound processor accessories

  • Wireless accessories


Do you need help to sign up as a new member of Oticon Medical Friends or are you having problems with your log in? Or are you maybe just curious about our Oticon Medical Friends offering?

Please reach out to our Customer Service team dedicated to providing personalized answers to all your questions. 

8:00 AM – 7:00 PM Eastern Time Monday – Friday.

Phone: 1.888.277.8014

Email: info@oticonmedicalusa.com