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Welcome to Oticon Medical’s cochlear implant customers. Cochlear acquired Oticon Medical’s cochlear implant business and you have been redirected to Cochlear’s website. We are committed to supporting you with continued access to repairs and replacements of current Oticon Medical cochlear implant technology for as long as feasible. If you have any questions, please reach out to us.
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Support for your cochlear implant sound processor

On these pages you can find information on how to get the best out of your sound processor.


  • Support

Neuro Zti cochlear implant

Notification of Voluntary Field Corrective Action “211014”

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Connectivity

Read about different wireless connectivity solutions and how to connect them to your cochlear implant.

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FAQ - Frequently asked questions

Read the most asked questions and answers to connectivity solutions for implants and the Swim Kit.

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Swim Kit

Get answers to your questions about the Swim Kit.

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How to use and care for your sound processor

Watch how to videos or read cleaning guidance and general product information on how to take care of your Neuro.

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Product manuals

Find user, company and product, surgical and audiological materials here.

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Tips and tricks

Are you going dining at a restaurant, going travelling or do you need a haircut? Get tips for your everyday life with a cochlear implant.

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MRI scan

What you need to know about having an MRI with a cochlear implant.

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Reliability report

Reliability data for the Neuro Zti implant and the Neuro 2 Sound Processor.

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EU Declaration of Conformity

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Disclaimer

Videos on these pages were created prior to Cochlear's acquisition of the Oticon Medical cochlear implant business. The Oticon Medical word mark and logos are trademarks owned by Oticon Medical A/S and any use of such marks by Cochlear Limited is under license.


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